The module, admin will give the solutions for their

The
purpose of this project is to provide the complaints for different products and
getting reply from the products handling team or admin. Customers may have
complaints about its products. They will be given an email id for each product,
where they can send an email when they have a complaint to register. The person
handling the complaint will have the facility to communicate with the customer
through the system. Complaint Management System provides an online way of
solving the problems faced by the public by saving time and eradicate
corruption.

This
project will be very useful for all the Employees in a company and also for
their companies. Candidates who all are facing problems in IT company can
complaints their problems with Admin. Admin view their complaints and reply
with appropriate solution for their complaint. If any employee is facing any
problem in IT company, They cannot able to complaint directly to admin. They
can just complaint through this system.

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Online
Complain Management is a Web based project developed in PHP/MySQL which used to
manage Customer’s complain Online. User can login, and Create complain, view
complain details.

1.3 PROJECT MODULES

ADMIN

·        
Login

·        
Support Complaints

·        
Complaints Report

·        
Ideal Report

USER

·        
Login

·        
Registration

·        
Complaints Details

·        
Overcome Ideal Details

·        
Support Complaints Report

 

1.4 MODULE DESCRIPTION

1.4.1 ADMIN

1.4.1.1 Login

The
Login module is for the user who had already signed up. The login module is
mainly added for an authentication purpose if the user enters the wrong details
he would not be allowed to enter the application. Here admin can login by
entering the correct user name and password

1.4.1.2 Complaints Report

            Admin can view the Requested
complaint details in this module. After viewing all the details Admin will
think about the solution for their complaints.

1.4.1.3 Support Complaints

            Whatever the problems user are
facing are cleared by admin in this module. In this module, admin will give the
solutions for their problems.

1.4.1.4 Ideal Report

            Admin
can view the ideal report details, Here user ideas will be displayed.

1.4.2 USER

1.4.2.1 Login

The
Login module is for the user who had already signed up. The login module is
mainly added for an authentication purpose if the user enters the wrong details
he would not be allowed to enter the application. Here admin can login by
entering the correct user name and password.

 

 

 

1.4.2.2 Registration

Registration
form is provided to register, User is supposed to register before logging in.
He is allowed to login only if he has registered.

1.4.2.3 Complaints entry

            Here User can request solution about
their problem with the admin.

1.4.2.4 Support complaints  Report

            Here all the complaints given by the
users and all the solutions for that are displayed. User can view all these
whenever they want irrespective of their time and irrespective of their place.

1.4.2.5 Overcome Ideal

 
          In
this module, We can give the ideas for business development, and how to
overcome the company.

The
purpose of this project is to provide the complaints for different products and
getting reply from the products handling team or admin. Customers may have
complaints about its products. They will be given an email id for each product,
where they can send an email when they have a complaint to register. The person
handling the complaint will have the facility to communicate with the customer
through the system. Complaint Management System provides an online way of
solving the problems faced by the public by saving time and eradicate
corruption.

This
project will be very useful for all the Employees in a company and also for
their companies. Candidates who all are facing problems in IT company can
complaints their problems with Admin. Admin view their complaints and reply
with appropriate solution for their complaint. If any employee is facing any
problem in IT company, They cannot able to complaint directly to admin. They
can just complaint through this system.

Online
Complain Management is a Web based project developed in PHP/MySQL which used to
manage Customer’s complain Online. User can login, and Create complain, view
complain details.

1.3 PROJECT MODULES

ADMIN

·        
Login

·        
Support Complaints

·        
Complaints Report

·        
Ideal Report

USER

·        
Login

·        
Registration

·        
Complaints Details

·        
Overcome Ideal Details

·        
Support Complaints Report

 

1.4 MODULE DESCRIPTION

1.4.1 ADMIN

1.4.1.1 Login

The
Login module is for the user who had already signed up. The login module is
mainly added for an authentication purpose if the user enters the wrong details
he would not be allowed to enter the application. Here admin can login by
entering the correct user name and password

1.4.1.2 Complaints Report

            Admin can view the Requested
complaint details in this module. After viewing all the details Admin will
think about the solution for their complaints.

1.4.1.3 Support Complaints

            Whatever the problems user are
facing are cleared by admin in this module. In this module, admin will give the
solutions for their problems.

1.4.1.4 Ideal Report

            Admin
can view the ideal report details, Here user ideas will be displayed.

1.4.2 USER

1.4.2.1 Login

The
Login module is for the user who had already signed up. The login module is
mainly added for an authentication purpose if the user enters the wrong details
he would not be allowed to enter the application. Here admin can login by
entering the correct user name and password.

 

 

 

1.4.2.2 Registration

Registration
form is provided to register, User is supposed to register before logging in.
He is allowed to login only if he has registered.

1.4.2.3 Complaints entry

            Here User can request solution about
their problem with the admin.

1.4.2.4 Support complaints  Report

            Here all the complaints given by the
users and all the solutions for that are displayed. User can view all these
whenever they want irrespective of their time and irrespective of their place.

1.4.2.5 Overcome Ideal

 
          In
this module, We can give the ideas for business development, and how to
overcome the company.

The
purpose of this project is to provide the complaints for different products and
getting reply from the products handling team or admin. Customers may have
complaints about its products. They will be given an email id for each product,
where they can send an email when they have a complaint to register. The person
handling the complaint will have the facility to communicate with the customer
through the system. Complaint Management System provides an online way of
solving the problems faced by the public by saving time and eradicate
corruption.

This
project will be very useful for all the Employees in a company and also for
their companies. Candidates who all are facing problems in IT company can
complaints their problems with Admin. Admin view their complaints and reply
with appropriate solution for their complaint. If any employee is facing any
problem in IT company, They cannot able to complaint directly to admin. They
can just complaint through this system.

Online
Complain Management is a Web based project developed in PHP/MySQL which used to
manage Customer’s complain Online. User can login, and Create complain, view
complain details.

1.3 PROJECT MODULES

ADMIN

·        
Login

·        
Support Complaints

·        
Complaints Report

·        
Ideal Report

USER

·        
Login

·        
Registration

·        
Complaints Details

·        
Overcome Ideal Details

·        
Support Complaints Report

 

1.4 MODULE DESCRIPTION

1.4.1 ADMIN

1.4.1.1 Login

The
Login module is for the user who had already signed up. The login module is
mainly added for an authentication purpose if the user enters the wrong details
he would not be allowed to enter the application. Here admin can login by
entering the correct user name and password

1.4.1.2 Complaints Report

            Admin can view the Requested
complaint details in this module. After viewing all the details Admin will
think about the solution for their complaints.

1.4.1.3 Support Complaints

            Whatever the problems user are
facing are cleared by admin in this module. In this module, admin will give the
solutions for their problems.

1.4.1.4 Ideal Report

            Admin
can view the ideal report details, Here user ideas will be displayed.

1.4.2 USER

1.4.2.1 Login

The
Login module is for the user who had already signed up. The login module is
mainly added for an authentication purpose if the user enters the wrong details
he would not be allowed to enter the application. Here admin can login by
entering the correct user name and password.

 

 

 

1.4.2.2 Registration

Registration
form is provided to register, User is supposed to register before logging in.
He is allowed to login only if he has registered.

1.4.2.3 Complaints entry

            Here User can request solution about
their problem with the admin.

1.4.2.4 Support complaints  Report

            Here all the complaints given by the
users and all the solutions for that are displayed. User can view all these
whenever they want irrespective of their time and irrespective of their place.

1.4.2.5 Overcome Ideal

 
          In
this module, We can give the ideas for business development, and how to
overcome the company.

ER 1